A-10, r. 1 - Regulation respecting travel agents

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11.8. The president must, before refusing to issue or renew, suspending or cancelling a certificate, notify in writing the applicant or the certificate holder as prescribed by section 5 of the Act respecting administrative justice (chapter J-3) and allow them at least 10 days to present observations. The president must also notify the applicant or certificate holder of his or her decision in writing and give reasons.
O.C. 496-2010, s. 15.